Terms & conditions

We are committed to protecting your personal data in accordance with the Data Protection Act 2018 (DPA 2018) and the General Data Protection Regulations (GDPR).

We process personal data for several purposes and the means of collection, lawful basis of processing, use, disclosure, and retention periods for each purpose may differ.

Our policy is to collect only the personal data necessary for agreed purposes and we ask clients to only share personal data where it is strictly needed for those purposes. We collect personal data from our clients or from third parties acting on the instructions of the relevant client.

We process personal data to provide professional services such as tax advice, general or specific business advice as part of the range of services we offer. We also process personal data in the administration and management of our business.

Your business contact details are used to provide you with information about our services and other information which we think will be of interest to you, unless you tell us not to.

We are subject to legal, regulatory and professional obligations. We need to keep certain records to demonstrate that our services are provided in compliance with those obligations and those records may contain personal data.

Personal data processed is kept by us for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation). In the absence of specific legal, regulatory or contractual requirements, our retention policy period for records and other documentary evidence created in the provision of services is 7 years.

We take the security of your data we hold seriously. We have a policy including procedures and training in place covering data protection, confidentiality and security and regularly review the appropriateness of the measures we have in place to keep the data we hold secure.

We will only share personal data with others when we are legally permitted to do so. When we share data with others, we put contractual arrangements and security mechanisms in place to protect your data. We use third parties located in other countries to help us run our business. As a result, personal data may be transferred outside the countries where we and our clients are located. This includes countries outside the European Union (“EU”). Where this happens we will take all necessary precautions to ensure the recipients comply with data security to the same level as prescribed within the EU.

Under the DPA (2018) and GDPR, Individuals have certain rights over their personal data and data controllers are responsible for fulfilling these rights.

Access to data

You have a right to access your personal data held by us and you can exercise that right by contacting us below. Our aim is to respond a request promptly and within the legally required limit of 40 days.

Update of personal data

If you wish to update personal data submitted to us, please contact us below. Once we are informed that any personal data held by us is no longer accurate we will make changes based on your updated information.

Withdrawal of consent

Where we hold data based on consent, individuals have a right to withdraw consent at any time. To withdraw consent to our processing of your personal data please contact us below.

Other rights

This statement is intended to provide information about what personal data we collect about you and how it is used. As well as rights of access and amendment referred to above, individuals may have other rights in relation to the personal data we hold, such as a right to erasure/deletion, to restrict or object to our processing of personal data and the right to data portability. For further information on these rights please contact us below.


If you do want to complain about our use of your personal data, please contact us below with the details of your complaint. You also have the right to register a complaint with the Information Commissioner’s Office (“ICO”). For further information on your rights and how to complain to the ICO, please refer to their website.

Contacting us about your data

If you have any questions about this privacy statement or how and why we process personal data, please contact us at:
Name: PG Owen Limited
Address: 124 High Street, Midsomer Norton, Bath, BA3 2DA
Email: MSN@pgtax.co.uk
Telephone: 01761 410444

These terms of use (together with the documents referred to) tell you the terms of use on which you may make use of our website https://pgtax.co.uk (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing or registering to use our site.   Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.

This website is issued in the United Kingdom and is intended for the information and use of United Kingdom residents only.   By using our site, you confirm that you accept these terms of use and that you agree to comply with them.   If you do not agree to these terms of use, you must not use our site.

Other applicable terms:

These terms of use include the following policies, which also apply to your use of our site:

  • Our Privacy Policy which sets out the terms on which we collect and/or process any of your personal data. To view this, please click the Privacy Policy tab on this page
  • Our Cookies Policy, which sets out information about the cookies used on our site. To view this, please click the Cookie Policy tab on this page
  • Our Accessibility Policy, which provides information on how to find assistance with using our site, if required. To view this, please click the Accessibility Policy tab on this page

Information About Us

https://pgtax.co.uk is a site operated by PG Owen Limited (herein referred to as “We”).  To view the Statutory information please click the Company Information tab on this page.

Changes to these terms

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to our site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site

Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or its usage be uninterrupted.   Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

You cannot and must not use this website:

  • for any unlawful purpose;
  • to send spam;
  • to harm, threaten, abuse or harass another person, or in a way that invades someone’s privacy or is (in our reasonable opinion) offensive or is unacceptable or damaging to us, our customers or suppliers;
  • to create, check, confirm, update or amend your own or someone else’s databases, records, directories, customer lists, mailing or prospecting lists;
  • to tamper with, update or change any part of the website in any way that affects how it operates or is run;
  • in a way that imposes an unreasonable or disproportionately large burden on us or our suppliers’ communications and technical systems as determined by us; or
  • using any automated means to monitor or copy the website or its content, or to interfere with or attempt to interfere with how the website works.

Your account and password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

Intellectual property rights

We are the owner and/or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation and/or personal circle to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.   Failure to comply with any such request(s) will result in legal action under appropriate statute.

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with, use of, or inability to use, our site, or use of or reliance on any content displayed on our site.

If you are a business user, please note that we will not be liable for loss of profits, sales, business, or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, or any indirect or consequential loss or damage.

If you are a consumer user you agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of the site a free of charge limited licence to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site. The views expressed by other users on our site do not represent our views or values.


We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you will commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website without our express permission. We reserve the right to withdraw any linking permission without notice.

Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.

Applicable law

These terms of use, the subject matter they contain and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.

Contact us

To contact us, please email mail@pgtax.co.uk

Information about our Use of Cookies

A cookie is a small file, typically of letters and numbers, downloaded to a device when you access a website.  They are useful because they allow a website to recognise a user’s device. and are then sent back to the originating website on each subsequent visit.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.  Some are essential, while others you can opt out of or block.  However, opting out or blocking some cookies may affect the functionality of the website.

There will also be other third party cookies that we have no control over, which record your visit to our website, the pages you have visited and the links you have followed. These include:

  • Cookies placed by your selected browser application in conjunction with your access of this, and any other, website during your current browser session
  • Cookies placed by a search engine that you are utilising during the same current browser session
  • Cookies placed by a social media site that you are logged-in to during the same current browser session.

To find out more about the third party cookies placed on your device under those three criteria, you will need to consult the manufacturer’s privacy policies for the browser application you select, such as Explorer, Firefox, Safari or Chrome, the search engine application you utilise, such as Google or Bing, or your preferred social media site such as Facebook, Twitter, Instagram or Google-Plus.

In addition, where external links are provided to other websites to provide additional information, those websites, if accessed, may use additional cookies.  External links are always opened in a separate browser window or tab to enable the user to establish settings or view policies prior to deciding whether to continue using the external website.

How to control cookies

The simplest way to avoid the use of cookies is to open a ‘private browsing’ / ‘incognito’ session, which allows you to browse a website without storing local data.  Alternatively you can control cookies which are set during your use of a website by changing your browser settings to do any of the following:

  • Allow all cookies at all times
  • Clear all cookies when you close a browser session
  • Block third-party cookies at all times
  • Block all cookies at all times
  • Delete all cookies stored on your device

Specific instructions on how to manage cookies are included in the help section of your selected browser.  The following links provide further details of settings for the most commonly-used Browser products:

On Personal Computer devices:

 On Mobile Phone devices:

Some pages may not work if you completely disable cookies, but many third party cookies can be safely blocked.  You may also install add-ons and plug-ins to extend browser functionality, details of which will be available from your selected browser manufacturer.

Why and how we use cookies

There are broadly four reasons why a cookie might be stored on your device when visiting the website.  Our website may, from time to time, use any of the following types of cookies:

Strictly-necessary cookies: These are cookies that are required for the operation of the website, including session cookies created by our webservers, security plugins, etc. They include, for example, cookies that enable you to log into secure areas of the website, use a shopping cart or make use of e-billing services.   The strictly-necessary cookies we use are:

NameData storedPurposeExpires
A random unique number or string of letters and numbersA session cookie is required to follow your progress through the website. It is essential to ensure that any information you enter or routes you take are remembered by the website. Without this cookie, every page you visited would treat you as a completely new visitor. This cookie does not identify you personally and is not linked to any other information we store about youThe cookie is deleted when you close your web browser
wordfence_verifiedUnique identifierWordfence security cookie helps the website verify if the visitor is human or not so as to proceed accordinglyThe cookie is deleted when you close your web browser
wfvt_A random unique number or string of letters and numbersWordfence security cookie tracks user duration so that so that page views can be grouped togetherThe cookie is deleted when you close your web browser

Analytical/performance cookies: These cookies collect data about your use of the website which is then anonymised and amalgamated with that of other visitors so we can better understand how people use our website.  This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. The tool we use is Google Analytics, which utilises the following analytical/performance cookies:

NameData storedPurposeExpires
A random unique number or string of letters and numbersThe data collected by Google Analytics is used to determine which domain to measure, distinguish unique users, throttle the request rate, determine the start and end of a session, remember the number and time of previous visits, remember traffic source information and remember the value of visitor-level custom variables. This information is combined with data from thousands of other users to create an overall picture of website use, and is never identified individually or personally and is not linked to any other information we store about you. Information about your use of our website, including your IP address, may be transmitted to Google and stored on servers in the United States.Most expire between a day and up to two years after your last visit to the website. Others are deleted within 30 minutes of the moment you close your browser

Functionality cookies: These remember your preferences and make the site easier for you to use.

NameData storedPurposeExpires
Local storageText stringsThis is not a cookie but an area created on your device by some browsers to store information such as user preferences and/or consent on loading specific features. This consent is requested the first time the user loads a page which uses a relevant featureNever, but content can be deleted using browser settings

Targeting cookies: Cookies that are placed by third party services we make use of to enhance the information we present online, such as Maps and/or Videos. You can find more information about the individual Targeting cookies we use and the purposes for which we use them in the table below:

NameData storedPurposeExpires
Unique identifiers, as well as login information that may relate to a Google accountGoogle set a number of cookies on any page that has one of their products embedded, such as Google Maps or YouTube Videos. These may also be set from different Google domains, including google.com, doubleclick.net, or googleadservices.com. We have no control over the cookies set by Google, which include pieces of information to measure the number and behaviour of Google product users, plus information that links your visits to our website with your Google account if you are signed in to oneMost expire two years after last visit to a page containing a Youtube video, although some expire sooner
frEncrypted Facebook ID and Browser ID that may relate to a Facebook accountFacebook set cookies that link your visits to our website with your Facebook account if you are signed in to one when you visit.

Accessibility of websites is assessed  by the manner in which a web user perceives information is affected by their own abilities and/or disabilities.  This is primarily dependent on the methodologies utilised by users, including the elderly and disabled, to navigate and use a website and the pages it incorporates and/or links to.

AbilityNet, a UK-registered Charity, have produced a comprehensive guide to the many adjustments to make your computer, laptop, tablet and smartphone easier to use. This guide, entitled MyComputerMyWay, covers how to get the most of the accessibility features and assistive technologies available for your computer, operating system and web browser. The following topics are covered:

  • Vision Assistance
  • Hearing Assistance
  • Motor Assistance
  • Cognitive Assistance

For further information MyComputerMyWay can be viewed here

This Website is owned and operated by the following Company:

Statutory Information for this Domain
Company NamePG Owen Limited
Company StatusPrivate Limited Company
Registered inEngland and Wales
Registration Number03164392
Registered Address124 High Street
Midsomer Norton
email addressmail@pgtax.co.uk
VAT Registration674 4265 17
Regulation InformationThis company is regulated in the UK and in the European Economic Area (EEA) by The Financial Conduct Authority
Authorisation InformationThis company is authorised by The Financial Conduct Authority, Reg. No. 178798
Trade Association InformationMembers of the Institute of Chartered Accountants in England and Wales